Protection of personal data according to the Spanish Organic Law on data protection (LOPD)
LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., in accordance with the current legislation on personal data protection, informs that the personal data collected through the forms on the website: www.lacompania.es , are included in the specific automated files of users of the services of LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L.
The collection and automated processing of personal data is aimed at maintaining the business relationship and the performance of tasks of information, training, advice and other activities of LA COMPAÑÍA EL AGUA, GIS Y ENERGÍA, S.L.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The user may, at any time, exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user through email to: firstname.lastname@example.org or at the address Calle Agustín Lara, 8, bajo, 30008, Murcia.
The user declares that all data provided by him/her are true and correct, and is committed to keep them updated, communicating any changes to LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L.
Purpose of the processing of personal data:
For what purpose will we process your personal data?
In LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., we will process your personal data collected through the website www.lacompania.es, for the following purposes:
1. In case of contracting the goods and services offered through LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending information requested through the forms provided in lacompania.es.
3. Sending newsletters, as well as commercial communications of promotions and / or advertising of LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. and the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time by sending an email to the aforementioned address.
The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.
How long will the personal data collected be retained?
The personal data provided will be retained as long as the business relationship is maintained or you do not request its removal, and during the period for which legal responsibilities may arise for the services provided.
The processing of your data is performed with the following legal bases that legitimize it:
1. The request for information and the contracting of the services of LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
In case you do not provide us with your data or you do it in an wrong or incomplete way, we will not be able to attend your request, being completely impossible to provide you with the requested information or to perform the contracting of services.
The data will not be communicated to any third party outside LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., unless legally required.
Data collected by users of the services
In cases where the user includes files with personal data in shared hosting services, LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. is not responsible for non-compliance by the user of the GDPR.
Data retention in accordance with the LSSI
LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. informs that, as a data hosting service provider and in accordance with the provisions of Ley 34/2002 de 11 de julio de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI), retains for a maximum period of 12 months the necessary information to identify the origin of the hosted data and the time when the service was started. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, making it available to judges and/or courts or the Ministry that so requires.
The communication of data to the Forces and Bodies of the State will be made under the terms of the regulations on protection of personal data.
Intellectual property rights
LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.lacompania.es and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or non strictly private use of the total or partial contents of the aforementioned website is not permitted without prior written consent.
Intellectual property of the software
The user must respect third party software placed at his/her disposal by LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., even if it is free and/or publicly available.
LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., being prohibited the user to access, modify, view the configuration, structure and files of the servers owned by LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., assuming civil and criminal liability arising from any incident that may occur on servers and security systems as a direct result of a negligent or malicious action on their part.
Intellectual property of the contents hosted
The unlawful use of intellectual property of the services provided by LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L and, in particular:
The user bears full responsibility for the content of his/her website, the transmitted and stored information, hypertext links, third party claims and legal actions in the field of intellectual property, third party rights and protection of minors.
The user is responsible with respect to the current laws and regulations and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user shall indemnify LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. for the expenses generated by the imputation of the same in any cause whose responsibility is attributable to the user, including fees and expenses of legal defense, even in the case of a non-final court decision.
Protection of the hosted information
COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, the company does not guarantee the total replacement of data deleted by users, since such data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the user’s prior acceptance.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L..
In application of the LSSI, LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. shall not send advertising or promotional communications by e-mail or other equivalent electronic communication means that have not been previously requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. is authorized to send commercial communications regarding products or services of LA COMPAÑÍA DEL AGUA, GIS Y ENERGÍA, S.L. that are similar to those that were initially contracted with the customer.
In any case, the user, after proving his/her identity, may request not to receive any more commercial information through the Customer Service channels.